It appears that there is more bad news for commuters. It has recently been announced that UK rail users are facing higher fares as they are set to increase by 2.3%. Now commuters are being told they could already be overpaying.
Railway companies are being slated yet again for confusing payment issues, however, it is the conductors that are getting into trouble this time. Recent studies have shown that one-fifth of rail passengers buy wrong tickets from machines.
A rail regulator has confirmed that while 7% of people underpay (facing fines), 13% of passengers are paying too much. The Office of Rail and Road is calling for a refund to passengers that are choosing the wrong ticket for their journey. (more…)